People Development

BHD Technologies: Ideas that Change Everything Ideas that change everything...

Specialists in the Science of Business and Human Development

People Development

Marketing and Sales | Software

Train-the-Trainer

This two-part seminar for Internal Trainers covers the basics of designing and creating in-house training programs for the modern workforce. The first session covers the Principles of Teaching and introduces the Training Design Format, a step-by-step process for designing employee training. Outline creation and material design will also be also discussed. In the second session, participants present the training they developed using the Training Design Format. They will receive feedback from participants and instructor. Upon the conclusion of this course, each participant will have completed the design and testing of one company-specific training module.

Team Building

This workshop is designed for project teams, with the goal of creating three outcomes:

Utilize the abilities of all team members to create the desired results faster than they could accomplish individually.

Understand and remove barriers to completing the project.

Develop a Project Plan and Implementation Timeline.

The discipline of Team Learning will allow all team members to build a shared vision of the desired project outcomes. They will come to understand that conflict is actually necessary when developing solutions because of the power of the different perspectives that surface during moments of conflict. The team examines conflicting perspectives in order to gain a deeper understanding of the situation and possible solutions. Project plans and timelines will be developed in the final steps of the workshop.

Twenty-first Century Supervisor

Employees are often made supervisors because they are good performers. But good performance in a job does not automatically qualify a person to become a leader of people. The Twenty-first Century Supervisor workshop is focused on the skills required to lead in your environment. The Twenty-first Century Supervisor must learn to recognize how preconceived notions affect the team’s ability to communicate, identify the organization’s strengths and weaknesses, and pull away from the daily routine to improve the system she is responsible for. She must be a problem-solver, a relationship-builder, and a team player. The Twenty-first Century Supervisor knows the 90/10 principle for achieving results, the concept of value-added activity, and how to redesign the her own job to achieve greater personal productivity. She is also a coach and mentor to her staff. This workshop is customized around the issues and supervisory needs of your organization.

Emotional Intelligence

Develop the interpersonal skills necessary for all employees to succeed in any endeavor. The program includes video case studies, role-plays, self-assessment, and specific business applications. This course has been presented internationally to thousands of employees.

Coaching

This workshop focuses on the Leader’s span of vision and distinguishes between leadership work and technical work. Principles of developmental coaching and motivation provide a foundation for the supervisor to become a coach to his or her staff. In a series of hands-on activities, participants will learn the coaching model, and how to provide both behavioral and performance coaching feedback.

Selling Ideas to Management

This course focuses on forming strong relationships with upper management, communicating the expected financial returns resulting from initiatives you propose, and selling the benefits in a strategic, consultative manner. The overarching objective of this course is to enable attendees to effectively relate to top management and other non-technical decision-makers and to communicate effectively with them. Employees will learn to sell their ideas and proposed projects, and enhance their career growth into positions of greater authority.

Personal Mastery

This workshop focuses on achieving quality in the most fundamental way possible: improving yourself. It will cover some exciting and evolving areas, such as using quality tools in personal life, understanding personal mastery, and understanding how to improve your environment by starting with your self. Based on the work of the instructors and on writings of Robert Fritz, Benjamin Franklin, Peter Senge, Bernie Sergesketter, Harold Robbins, and Steven Covey, this program has immediate practical applications to work life and private life.

Conflict Management

This workshop builds on the idea that conflict is a healthy form of creating innovative ideas to reach a better solution. In many cases, effective conflict resolution skills can make the difference between positive and negative outcomes. However, if conflict is not handled effectively, the results can be damaging. Attendees will better understand the nature of conflict, learn how to effectively deal with conflict and provide proven techniques for conflict resolution.

Communication

Communication is usually the weakest link on the quality and leadership chain. Understand the principles of successful communication and discover practical tools to assure that you are listening correctly, as well as making yourself understood. This energetic and entertaining seminar addresses:

Why people talk differently at work than at home

Communication dysfunctions: blame, cynicism, not listening

How mental models affect conversations

Communication in action: effective conversations and meetings

Attendees should come prepared to change the way they communicate.

Motivation Practices for Leaders and Supervisors

This workshop provides participants with an understanding of motivational theories and perceptions, dispels the myths and customizes your motivation attempts to create a vibrant work force. Learn what motivates employees to go to work each morning. Many people get great satisfaction from their work and take great pride in it while others view it as a burden, and simply work to survive. High motivation is vitally important if teams are to achieve peak performance. Common misconceptions and mistakes will be discussed.

Time Management

Peter Drucker’s groundbreaking work on management in the 1950’s uncovered the most ignored principle of managing time: that ten percent of all activity produces ninety percent of all significant business results. The remaining ninety percent of organizational activity serves to increase cost by providing no significant business results. This workshop provides a practical process for participants to examine their own work, separating those activities that produce results from those that do not.