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Improvement
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Business System Improvement
Traditional process improvement focuses on local optimization of value-added activities, e.g. improving machine efficiency, or reducing cycle times, scrap and rework. This can produce significant results in local efficiencies, but doesn’t do much to decrease the time between your customer's placement of an order and your receipt of payment for that order.
Our approach to improvement focuses on reducing that timeline by reducing the following eight non-value-added forms of waste:
Overproduction
Waiting
Unnecessary transportation
Inefficient processing
Excess inventory
Unnecessary movement
Defects
Unused employee creativity
Most operations have a surprisingly small percentage of value-added activity. Rather than improving the value-added activity, we improve that percentage by reducing the non-value-added segments of the timeline.
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